{"version":"1.0","provider_name":"Sophire Academy","provider_url":"https:\/\/sophire.sk\/en","title":"\u0160kolenie \u010da\u0161n\u00edkov - Sophire Academy","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"bx9Bsm82ow\"><a href=\"https:\/\/sophire.sk\/en\/ponuka-kurzov\/skolenie-casnikov\/\">\u0160kolenie \u010da\u0161n\u00edkov<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/sophire.sk\/en\/ponuka-kurzov\/skolenie-casnikov\/embed\/#?secret=bx9Bsm82ow\" width=\"600\" height=\"338\" title=\"&#8220;\u0160kolenie \u010da\u0161n\u00edkov&#8221; &#8212; Sophire Academy\" data-secret=\"bx9Bsm82ow\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/sophire.sk\/wp-content\/uploads\/2017\/07\/casnik-1.jpg","thumbnail_width":640,"thumbnail_height":428,"description":"(Sloven\u010dina) \u010ca\u0161n\u00edci s\u00fa tv\u00e1rou re\u0161taur\u00e1cie, preto\u017ee pr\u00e1ve oni tr\u00e1via najviac \u010dasu komunik\u00e1ciou s hos\u0165om. \u00a0S\u00fa reprezentanti z\u00e1kazn\u00edckeho servisu ka\u017edej re\u0161taur\u00e1cie, preto je pr\u00e1ca \u010da\u0161n\u00edka nesmierne d\u00f4le\u017eit\u00e1 a vy\u017eaduje si dostato\u010dn\u00fa pozornos\u0165. Intern\u00e9 \u0161kolenia poskytn\u00fa v\u0161etko potrebn\u00e9 na tr\u00e9ning person\u00e1lu: verb\u00e1lna a neverb\u00e1lna komunik\u00e1cia ved\u00faca k dokonal\u00e9mu z\u00e1kazn\u00edckemu servisu, pravidl\u00e1 obsluhy, zvy\u0161ovanie predaja, zvl\u00e1danie kr\u00edzov\u00fdch situ\u00e1ci\u00ed a n\u00e1ro\u010dn\u00fdch host\u00ed. \u0160kolenia obsahuj\u00fa aj praktick\u00fa \u010das\u0165, diskusie, pr\u00edpadov\u00e9 \u0161t\u00fadie."}